Posts by Reckligence

Reckligence wrote:

So I have the game installed on my desktop and laptop. I have been able to get in on my desktop. I had to kill the splash screen and try again. I let the splash sit for about 10 seconds then kill if it doesn't load. I had to do that about 15 times last night (que was at 988 - took about 40 minutes to get in). This morning I was able to get in on my desktop after about 4 tries (with no que).

I have yet been able to get in on my laptop - I am sitting at about 30 tries with no success yet.

and just now got in on my laptop. I have not adjusted any resolution settings or any of that nonsense.

So I have the game installed on my desktop and laptop. I have been able to get in on my desktop. I had to kill the splash screen and try again. I let the splash sit for about 10 seconds then kill if it doesn't load. I had to do that about 15 times last night (que was at 988 - took about 40 minutes to get in). This morning I was able to get in on my desktop after about 4 tries (with no que).

I have yet been able to get in on my laptop - I am sitting at about 30 tries with no success yet.

Just to toss it out there to those having splash screen issues - hopefully they figure it soon - this is from the Bless help desk:

Sorry that you are having this issue and thank you for contacting support. The issue you are seeing is due to the high number of users trying to connect at the same time. This is currently one of our top priorities and will hopefully have a fix for it very soon. For now, please relaunch the client until you are able to get in. Hopefully this helps!

- Henry‍

Sent from Bless Online.

If you have any other questions, please submit a ticket at any time.

Thank you.

Just to update - this is the response I got from the help desk:

Sorry that you are having this issue and thank you for contacting support. The issue you are seeing is due to the high number of users trying to connect at the same time. This is currently one of our top priorities and will hopefully have a fix for it very soon. For now, please relaunch the client until you are able to get in. Hopefully this helps!

- Henry‍

Sent from Bless Online.

If you have any other questions, please submit a ticket at any time.

Thank you.

Tallamy wrote:

Has anyone from the Bless Team said anything about this? Seems to be a big issue, and I can't find anything about it from them.

I'd love to use my founders pack to get a headstart but it seems I lost some money on that.

The title screen is cool looking, but I don't wish to stare at it forever.

edit: I even put this game onto my solid state drive to see if it would help loading. Didn't work.

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I have only seen that they have acknowledged there is a problem but nothing specific about fixes or what not.

Copefiend wrote:

Been searching around the various threads and haven't seen anyone describe this particular version of the problem yet:

Client opens. Game loads. Neowiz banner scrolls across and then when I get passed that the game gives me a "Server Connection Failer. Closing the Client" error.

Anyone else seen this version of the problem yet? I've tried both NA and EU and get the same problem. Everyone else is describing different versions of game crash but I can't even get to the server selection screen and it seems like there is some kind of server connection issue.

Any suggestions? I appreciate it!

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Haven't seen that one yet. I would try killing all processes related to bless, the client, the steambootstrap, and DX9 stuff - then go again. (CTRL+Shift+Esc will get you task manager easily - love shortcuts). sorry.

derhansgehtham wrote:

i am not 100% sure, but i get no notification of dx9 booting and my launcher receives a crash, whilst my friends gets a dx9 notification and everything loads up fine. i think there might be an issue with dx9 compatibility on some rigs, since we both use a gtx970 with 16gb ram and all the drivers are updated to the latest versions. also the loading screen bug is something i did not experience yet, still i can still not launch my game without forcing it to do so, which doesn't work very good xD. just to trigger an error finally.

Got you message. At work now so I can't jump in there but I will hit you later on.

derhansgehtham wrote:

i am not 100% sure, but i get no notification of dx9 booting and my launcher receives a crash, whilst my friends gets a dx9 notification and everything loads up fine. i think there might be an issue with dx9 compatibility on some rigs, since we both use a gtx970 with 16gb ram and all the drivers are updated to the latest versions. also the loading screen bug is something i did not experience yet, still i can still not launch my game without forcing it to do so, which doesn't work very good xD. just to trigger an error finally.

What does the notification look like? I haven't noticed anything dx related showing activated.

derhansgehtham wrote:

i was experiencing fps issues in a whole bunch of games, which were based on some windows 10 update - nvidia experience - vodoo stuff, which was fixed by setting up a new version of win 10. i have now tried a few ways of installing dx9 to win10 which works fine, since you can trigger a similar issue trying to play some old games on win 10. but sadly dx9 on win 10 doesn't launch when you start up bless. i have got 3 mates who can play bless atm, but on each's pc dx9 seems to boot up instantly as you launch the game.

it's like a psychic childhood trauma of getting that good old - open.gl could not be launched - error message. heartbreaking in some way XD

DX9 is kinda dated now...but that makes sense. lol childhood trauma

Dhap wrote:

you aint missing out... The servers are horrible...

lol that is not encouraging...laggy ?

derhansgehtham wrote:

just save that time, it's not gonna change anything, i even rebooted my entire rig including all drivers and programs.

still same thing, it must be an engine issue some rigs can handle and some that don't. i still think it's like a direct x error.

maybe this can help you guys, if i try to force-start it, this pops up.

Bah - i feel like i have a stable install (i haven't crashed yet due to errors - knock on wood). I am going to wait for the helpdesk response for now.

derhansgehtham wrote:

https://blessonline.zendesk.com/hc/en-us/requests/new

you can place support tickets here.

dxdiag data is essential for the devs to help you.

hit start, windows search, search for dxdiag, run it, and make it save your diag

to your desktop so you can send it to em.

you're welcome

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Ticket submitted with dxdiag log file. Hopefully they have some magic fix. Thanks again.

Dhap wrote:

I believe its a corrupted file so either reinstall which could take time or try deleting folders to try and pin point where the problem is

I will try a fresh install this evening. I will post if that fixes it.

derhansgehtham wrote:

i'm sitting in that same boat. just in case nobody checked that, and its still just a thought. the devs want people whomst've got issues to send their dxdiag data with the ticket, and i read Bless is using DX9. is there some kind of common issue inbetween dx 11/12 and dx9?

I did not know that. I will do that soon. good looking out.

AtP wrote:

We are stuck to die without playing my friend.

I am a positive they are going to have this fixed soon

Dhap wrote:

So you need to find where the folder for steam is on your hard drive and follow this path steamapps > common > Bless Online and delete the engine folder entirely. Then go back into steam and right click bless in library and go properties > local files > verify integrity of game files. Although it takes some time once the load has finished load up bless

No luck either. Oh well.

Dhap wrote:

So you need to find where the folder for steam is on your hard drive and follow this path steamapps > common > Bless Online and delete the engine folder entirely. Then go back into steam and right click bless in library and go properties > local files > verify integrity of game files. Although it takes some time once the load has finished load up bless

Ohh good idea. I will try this too and confirm.

Swinny wrote:

it’s ok acknowledging it however when are they gunna fix it is the issue

Agreed. Kinda paid for early access and that is not happening...I fully understand it won't be some gleaming polished product but not being able to log in really takes away from that early access pitch.

Dhap wrote:

Did everyone here mess with the screen settings the last time you were on?

yup - all different combos

I find it odd that the EU server works without doing the "resolution fix" then the NA still craps the bed. I think that people getting in after doing the resolution stuff is just luck with hitting the server at the right time. I dunno.

Bless has at least acknowledged it as a problem said they were looking into it.